Delivery
We pack each order in neutral packaging that does not reveal the contents of the package. You can be sure that both the courier and your roommates will have no idea what the package has just delivered to your door. It will stay between us 🙂
Depending on the choice of delivery method, the price is: Inpost parcel lockers: PLN 15, DPD courier: PLN 15 - regardless of the size of the order.
Akceptowane w sklepie formy płatności to: płatność kartą, płatności elektroniczne (Przelewy24) i przelew tradycyjny po kontakcie mailowym ze sprzedawcą. Jeśli z jakiś przyczyn wolisz zapłacić w inny sposób napisz do nas maila, postaramy się znaleźć rozwiązanie 🙂 Każdego traktujemy indywidualnie.
Of course, there are no additional costs, you only pay for the personalized product plus shipping.
The time that will elapse from the moment of placing the order to the moment when the package reaches your hands depends on many factors, i.e. the number of orders in a given period, the size of the order, details of your personalization. Production takes from 1 business day to 20 business days (i.e. a maximum of 4 weeks). After this time, we send the package and depending on the chosen delivery method, it may take from 1 to 2 days. Also, in summary, you will wait for your Willie from 2 days to 22 working days 🙂
Yes, of course! Remember to provide the address of the selected parcel locker in the appropriate field when ordering.
Complaints and returns
If the order contains a defective product, please contact us by e-mail or call the contact number. We will solve each case individually. Our products are made specifically for your order and each of them is carefully checked before shipment, so this type of situation does not happen. Nevertheless, don't be afraid to write and report any kind of situation that raises your doubts.
Attention: The use of oils, creams (i.e. body lotions, sunscreen lotions, sunscreen creams, lip care products, essential oils, coconut oil and any type of edible oil) is prohibited in contact with Where is Willy silicone products. They can cause irreparable damage to silicone products. Mechanical damage or damage caused by non-compliance with the manufacturer's instructions and recommendations are not subject to complaint.
According to the law, the Consumer may withdraw from the Sales Agreement within 14 days without giving any reason. Remember, however, that each product from the Where is Willy (WiW) store offer is produced especially at your request, taking into account your guidelines for personalization elements. They are also products that come into contact with intimate places. Returns of products that are not subject to complaint are not accepted in the Where is Willy (WiW) store pursuant to Art. 38 item 3 of the consumer law. Before placing an order, think carefully and think about your choice 🙂
The warranty lasts for 24 months, i.e. 2 years, and is valid from the moment of purchase upon presentation of the purchase confirmation in the form of an invoice or a receipt.
Products
Each Willy silicone is made of a certified silicone that meets the requirements for biocompatibility and a declaration of conformity. This means that it can be safely used in contact with the skin, for penetration and can be used, among others, for the production of prostheses and orthoses. If, however, you are allergic to various types of silicones and you have concerns about whether our silicone will be suitable for you, write an e-mail and we will send you samples 🙂
Of course, the silicone from which our Willy4Fun is made is suitable for direct penetration, but the use of condoms is highly recommended. Remember that condoms aren't just a contraceptive. They make it easier for you to maintain hygiene, but most of all, they reduce the risk of contracting sexually transmitted diseases.
It is okay, there are no contraindications.
You can just make sure you attach it properly. Packers in water have this characteristic that they like to run away from their swimming trunks. For this activity, we recommend choosing swimming trunks that are closer to the body 🙂
Hold On Willy should be washed regularly for hygiene reasons - preferably after each intercourse. Before washing, you can remove the plastic buckle so that it does not knock during spinning, but it is not necessary. The Hold On WIlly harness should be washed at a maximum of 30 Celcius degrees due to the durability of the Velcro.
It is best to wash packers with warm water and a mild gray soap. Chemicals that can irritate the skin and private parts should not be used. Also, do not use products containing silicones for cleaning, as they may irreversibly damage or deform silicone products Where is Willy.
Hygienic considerations are very important because the products come into contact with our private parts. So it's best to wash them as often as possible, at least twice a day, before and after each use.
It is recommended to use lubricant for intercourse for the comfort of you and your partner. Intercourse without lubricant can be painful and cause chafing and wounds in private parts.
Attention: Remember to use a water-based lubricant designed for sex toys. A silicone-based lubricant can permanently damage or distort your Willie.
Yes, only if it is attached to the penetrating person with a correctly selected harness. The point is that the packer should not "get stuck" in the anus of the penetrated person. So it must have a blockade against entry in its entirety. Calmly, such a blockade in the case of Willy 4 Fun are both silicone testicles and the harness. For anal intercourse, it is recommended to choose the harder version of the packer: Semi Hard or Hard
General
If you want to delete your account along with all your personal data, write us an e-mail with such a request and we will immediately delete your account and data from our database.
Your personal information is safe. We only use them for the order fulfillment and shipping process. Creating an account in our store is mandatory to place an order for security reasons. LGBT + people in Poland meet with hostility all the time, so we want to be able to reach everyone who placed an order in our store if the products went to the wrong place. We want WiW to be a safe space for everyone in the rainbow community 🙂
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